Should transatlantic airlines split their loyalty programmes?
There are too many points sloshing around in America for European loyalty to do it’s core job of filling seats
Delayed. Cancelled. Devalued. Only one of those words strikes fear into the heart of frequent flyers.
Road warries roll with the punches when it comes to getting on a different plane than the one they had planned to. Especially since their shiny cards get them to the front of the queue when things are disrupted.